0

Privacy Policy

Effective Date: January 1st, 2025

At The Scent Haven, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, shipping and billing address, and payment details when you place an order.
  • Order Information – Purchase history and transaction details.
  • Website Usage Data – IP address, browser type, and browsing behavior to improve our website and services.
  • Marketing Preferences – Information on your communication preferences if you subscribe to our emails or promotions.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders, including shipping and customer support.
  • Send order confirmations, updates, and promotional emails (if you opt-in).
  • Improve our website, customer experience, and marketing efforts.
  • Prevent fraudulent transactions and enhance security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service Providers (e.g., payment processors, shipping companies) to complete your order.
  • Legal Authorities if required by law or to protect our business.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance website functionality and improve user experience.
  • Track site traffic and marketing performance.
  • Remember your preferences for future visits.

You can adjust your cookie settings in your browser at any time.

5. Data Security

We take reasonable security measures to protect your personal information. However, no online transaction is 100% secure—please safeguard your login credentials and payment details.

6. Your Rights & Choices

You have the right to:

  • Request access to your personal data.
  • Update or correct your information.
  • Opt out of marketing emails at any time by clicking “Unsubscribe.”
  • Request the deletion of your data (where applicable by law).

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

For any questions or concerns about this Privacy Policy, contact us at Contact@thescenthaven.com